Guarantee Page


The Soccer Factory stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

The Soccer Factory products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

The Soccer Factory takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
  • Spelling, punctuation, or grammatical errors made by the customer.
  • Inferior quality or low-resolution of uploaded images.
  • Design errors are introduced by the customer in the design creation process.
  • Errors in user-selected options such as product type or size.
  • Peeling or melting of logos/numbers due to drying of garments.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, The Soccer Factory does not proof documents created by its customers prior to processing.

Rush Production Guarantee

All rush orders are produced with priority. This fee does not expedite availability or expedite shipping from any of our manufacturers. This service is not a shipping service, and should not be viewed as such. The Soccer Factory reserves the right to deny this service to any order/ customer.

*Please contact with any questions regarding this service.






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